Terms of Service

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the K-beauty export B2B matching service (the "Service") provided by AnserX (the "Company"), together with the rights, obligations and responsibilities of the Company and users.

Article 2 (Definitions)

The terms used in these Terms have the following meanings.

1. Service means the online B2B matching platform provided by the Company that connects K-beauty brands with overseas buyers.
2. Brand member ("Brand") means a supplier member who joins the Service in order to export its own products.
3. Buyer member means a demand-side member who joins the Service in order to import or distribute K-beauty products and who has been approved by the Company.
4. Buyer lead means information on a potential buyer that the Company holds, obtained through lawful channels, where that buyer has not joined the Service.
5. Profile card means the brand and product line-up material that a Brand creates and publishes for buyers to view.
6. Digital exhibition means the online exhibition space, open for viewing at any time, formed by the collection of published profile cards.
7. Full ingredient list (INCI) means the international standard nomenclature list of cosmetic ingredients, which serves as the input for regulatory screening.
8. Regulatory screening means the function that compares the full ingredient list entered by a Brand against each country's prohibited and restricted ingredient standards and returns one of three grades (allowed, caution, not allowed) with the supporting basis.
9. Export country badge means the indication shown on a profile card that summarises only the country code and grade from the regulatory screening result.
10. Outreach means a sales email sent by a Brand to a buyer through the Service.
11. Inquiry means an inbound contact sent by a Buyer member to a Brand.

Article 3 (Effect and Amendment of the Terms)

1. These Terms apply to all users of the Service.
2. The Company may amend these Terms to the extent that the amendment does not violate applicable law.
3. Where the Terms are amended, the Company will announce the content of the amendment and its effective date within the Service or by email from 7 days before that date. For amendments unfavourable to users, the announcement is made from 30 days before the effective date, and a user who does not expressly object is deemed to have agreed.
4. A user who does not agree to the amended Terms may terminate the service agreement.

Article 4 (Content of the Service)

The Company provides the following services.

1. Digital exhibition: composing a profile card and product line-up from the material uploaded by a Brand, and making it available to buyers at any time
2. Buyer discovery and outreach: proposing buyers to Brands based on the buyer database held by the Company, and supporting outreach sending and performance management
3. Buyer browsing and inquiry: allowing Buyer members to browse and save brand profiles and to send inquiries to Brands
4. Ingredient regulatory screening: comparing the full ingredient list entered at product registration against each country's regulatory standards and presenting the result with its basis
5. Other additional services determined by the Company

Article 5 (Formation of the Service Agreement and Accounts)

1. The Service does not offer open self sign-up. A person who wishes to use the Service applies in accordance with the procedure set by the Company, and an account is created after the Company's email verification and confirmation procedure.
2. A Buyer member's application takes effect when it is approved by the Company. Until approval, the buyer cannot access data in the Service.
3. The Company may refuse an application, or withdraw approval after the fact, in the following cases.
   • Where the applicant has misappropriated another person's information or entered false information
   • Where the applicant appears to have joined for a purpose other than viewing brand information, such as competitive intelligence gathering or data harvesting
   • Where the applicant has previously been restricted from use for breach of these Terms
4. A user must not share account credentials with third parties, and is responsible for consequences arising from careless account management. A user who becomes aware of unauthorised use of an account must notify the Company immediately.
5. Passwords must meet the safety standard set by the Company (at least 10 characters, combining upper and lower case letters and numbers).

Article 6 (Rights and Obligations of Brands)

1. A Brand warrants that the material it enters or uploads to the Service, including profile cards, product information and full ingredient lists, is accurate and current.
2. A Brand must not upload material that infringes the copyright, trademark rights, trade secrets or other rights of third parties.
3. A Brand is responsible for transaction problems arising from errors in the information it provides.

Article 7 (Rights and Obligations of Buyer Members)

1. A Buyer member must use brand information viewed on the Service only for the purpose of considering import or distribution.
2. A Buyer member must not do the following.
   • Collect brand information in bulk by automated means (scraping)
   • Sell or provide information viewed to third parties, or use it for competitive purposes

Article 8 (Rights in Content and Licence)

1. Intellectual property rights in content uploaded to the Service by a Brand, such as brochures, videos, images and product information, belong to that Brand.
2. The Brand grants the Company the right to use, reproduce, transmit and display that content to the extent necessary to provide the Service (creating and displaying profile cards, making them available to buyers, and using them in outreach). This licence is limited to the purpose of providing the Service and ends when the service agreement ends, except for parts that cannot be recalled, such as outreach already sent before termination.
3. The Company will not use that content for purposes other than providing the Service (for example, the Company's own marketing material) without the Brand's prior consent.

Article 9 (Handling and Disclosure Scope of Ingredient Information)

1. The full ingredient list entered by a Brand and the detailed basis of a regulatory screening (the flagged ingredients, the applicable regulatory provisions and so on) are treated as the trade secrets of that Brand and are disclosed only to that Brand.
2. What is disclosed to buyers is limited to the export country badge (country code and grade). The ingredient list, formulation information and detailed screening basis are not disclosed.
3. The Company does not expose ingredient information to other Brands and does not provide it to third parties.
4. Ingredient concentration information is an optional input, and the Service can be used without entering it.

Article 10 (Nature and Limits of Regulatory Screening)

This article concerns a core limit of the Service. Please be sure to read it.

1. A regulatory screening is a documentary first-pass screening result obtained by comparing the full ingredient list entered by a Brand against the country-by-country regulatory data held by the Company.
2. A regulatory screening is not legal advice and not a guarantee of approval, and does not determine the lawfulness of any actual export, customs clearance or sale.
3. Before actually exporting, the Brand is responsible for final verification through steps such as appointing a local responsible person (RP), safety assessment and local approval procedures.
4. Regulations are amended from time to time, and the Company does not warrant that the data is current, accurate or complete. Screening results depend entirely on the accuracy of the information entered.
5. The Company is not liable for a user's decisions made in reliance on regulatory screening results, or for their consequences, except in the case of the Company's intent or gross negligence.

Article 11 (Outreach Rules)

1. Outreach may be sent only through the sending route provided by the Company.
2. Every outreach message states the sender and the reply address and includes a means to opt out. Re-sending to a recipient who has opted out is blocked, and that block cannot be lifted.
3. When sending outreach, a Brand must comply with Article 50 of the Republic of Korea's Act on Promotion of Information and Communications Network Utilization and Information Protection, and with the relevant laws of the recipient's country (for example the EU GDPR and the US CAN-SPAM Act).
4. A Brand must not do the following.
   • Enter false or exaggerated content or sender information
   • Re-contact a recipient who has opted out through another channel
   • Attempt to circumvent the sending limits set by the Service
5. To protect the reputation of the sending domain and to comply with the law, the Company may set per-Brand sending limits and may block sending without prior notice where a breach is confirmed.

Article 12 (Restrictions on Use of the Buyer Database)

1. The buyer database held by the Company is the Company's asset, and Brands are granted only the right to view and use it during the period of their use of the Service.
2. A Brand must not extract buyer information in bulk by automated means, reproduce, resell or provide it to third parties, or move it to a sending tool outside the Service.
3. A Brand has an obligation to handle the buyer personal data it views lawfully in accordance with applicable law.
4. The Company may restrict use where it detects abnormal bulk querying.

Article 13 (Fees and Payment)

1. The paid plan composition and fees for the Service will be posted on the pricing page within the Service when they are finalised, and form part of these Terms.
2. Until the pricing takes effect the Service is provided free of charge, and during the free period the content and scope of the Service may change.
3. Matters concerning payment, refunds and subscription cancellation for paid plans will be reflected in these Terms and announced in advance when the pricing takes effect.

Article 14 (Changes to and Suspension of the Service)

1. As a rule the Company provides the Service year-round without interruption.
2. The Company may suspend all or part of the Service temporarily for reasons such as system maintenance, equipment repair, force majeure or a failure at a third-party infrastructure provider, and will announce this in advance. In urgent cases the announcement may be made afterwards.
3. The Company may change the content of the Service, and will announce material changes in advance.

Article 15 (Restriction of Use and Termination)

1. A user may request termination of the service agreement at any time.
2. Where a user breaches these Terms, the Company may restrict use or terminate the service agreement after prior notice. However, use may be suspended immediately in the following cases.
   • Breach of Article 11 (Outreach Rules) or Article 12 (Restrictions on Use of the Buyer Database)
   • Misappropriation of another person's account, or interference with the normal operation of the Service
3. When the service agreement ends, publication of that user's profile card stops. Retention and destruction of data follow the Privacy Policy.
4. Brand accounts are managed at the brand level. When the owner of a brand deletes that brand, the accounts of the members belonging to it are deleted together, and no separate notice is given to the members whose accounts are deleted. This is because a Brand member can belong to only one brand, so once the brand is deleted the member account can no longer use the Service. An account that is also a buyer member is not deleted; only its membership of that brand is released.
5. Deleting a brand cannot be undone. The scope of the data deleted, and the handling of information whose retention is required by law, follow the Privacy Policy. Records that must be retained, such as consent history, may be kept in a form from which the individual cannot be identified.

Article 16 (Disclaimer)

1. The Company provides a platform that intermediates the connection between Brands and buyers and is not a party to any transaction. The Company is not responsible for the performance, quality or payment of a transaction concluded between a Brand and a buyer.
2. The Company does not warrant the truth or accuracy of information posted by users.
3. The Company bears responsibility for the limits of regulatory screening (Article 10) to the extent set out in that article.
4. The Company is not responsible for service interruption caused by force majeure, such as natural disaster or a failure at a third-party infrastructure provider.
5. Nothing in this article excludes the Company's liability for damage caused by its intent or gross negligence, or limits liability that cannot be excluded under applicable law.

Article 17 (Governing Law and Dispute Resolution)

1. These Terms and use of the Service are governed by the laws of the Republic of Korea.
2. As a rule, a dispute between the Company and a user is resolved by mutual discussion. If discussion does not resolve it, the competent court is determined in accordance with the Civil Procedure Act.

Addendum

These Terms take effect on 1 August 2026.

Company Information